Our Story
Our mission is simple

The mission of Peola’s Concierge Services is to provide high quality compassionate care that allows seniors to retain their independence at home without jeopardizing health or safety. We value seniors and advocate for them. We are most trusted with the services we provide.

Meet The Inspiration Behind Peola's

Peola’s Concierge Services was created in honor of my mother. Everything we do is because of her incredible impact on our lives. Before her passing in April 2021, myself and my husband Shafi, passionately cared for her for 8 years and made sure her quality of life was the best it could be, day in and day out. She had Alzheimer’s disease that started at stage one and ended at stage seven, and every day in between, caring for her was our dedicated pursuit. Her life was beautiful. We are honored to have been a part of her journey and to be able to honor her with our services and name our company after her.

Meet The Inspiration Behind Peola's
Our Story
Our Story

After my mother’s passing, Peola’s Concierge Services was born to commemorate her and to continue to share the expertise and experience I earned while caring for her. My mother helped me realize the extreme need for companionship and help many seniors and their families need. And we are founded on the passion to be more than a resource but an extension of the family. Many working families or long-distance families are often unable to provide the level of care and support they wish they could, and that is where we step in. We are not a cold medical-based care service. We are a warm, life-focused concierge service dedicated to making your to-do list a little easier and life a little better.

– Founder, Neva Watkins

The Peola's Concierge Difference

We're not your average concierge service. We go above and beyond for our clients and their families because we genuinely care. Discover what sets us apart. 

Quality Care
Quality Care

Our care is sure to exceed expectations. Because of our own personal experiences, we understand the quality care it takes, and we deliver. Our attention to detail, our organization, our passion bring the best quality to your doorstep, day in and day out.

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Service
Service

This isn't just another task on a list. You and your family's care centers around our passion for serving. We do what we do because we find purpose in it and we find fulfillment in making your life easier and filled with more joy. That peace of mind is central to every service.

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Flexibility
Flexibility

We get it. Plans change. That is why we are always on our toes and ready to serve in the best way. We stay flexible and adaptable to ensure you get the best care possible - not only with our care, but also with our offerings or packages for purchase.

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What Clients Are Saying
Marilyn Mason

Hello my name is Marilyn Mason and I would like to take this opportunity to talk about Mrs. Neva Watkins and how she cared for her mother Ms. Peola Williams. I have known Neva for nine years and during this time Neva was caring for her mother Ms. Peola. I have seen first hand how Neva cared for her mother and the way she did everything for her. Neva has that tender touch that comes from the heart. Neva is now ready to extend her loving hands and experience to other families with Peola's Concierge Service. I can honestly say Neva has found her calling in life. If you are looking for someone with caring hands, experience and with high integrity then look no further Neva Watkins is the right person for you.

- Marilyn Mason
Yolande Wilson

I would like to say to anyone who is considering using Peola's Concierge Services that they will experience the same patient and considerate care that I have personally witnessed from Neva Watkins. The care she took of her mother Peola was something I will never forget. Nothing was too much or too hard. Neva would just accept the challenge and never complain. She is meticulous in caring for every detail involved with the needs of anyone who depends on her. When Neva told me of her desire to launch her concierge service, I thought it was a perfect match!

- Yolande Wilson
Stephanie Burl

I watched over the years how Neva meticulously cared for her mother with Alzheimer’s, making sure she was always comfortable as she battled with this disease.  I not only witnessed her loving care for her mom but also she cared for me. Last year I was diagnosis with breast cancer and I needed care after my doubled mastectomy surgery and Neva volunteered her services. She developed a care plan and set up times for herself and two other caregivers to come and care for my daily needs. She organized my meal plan making sure I had my coffee every morning. She made sure I was clean everyday with fresh clothing and that my bedroom was organized with the essentials items I needed. I never had to ask for anything. Everything I needed Neva made sure I had it. It was a blessing to have such excellent care during the roughest time of my life. I will highly recommend Peola’s Concierge Services to anyone who desire superior care for themselves or their family.

- Stephanie Burl